Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
Shipment of your order will be carried out by Registered Airmail, which includes a track number of your package (We ship to any address in Israel with special local fees). There is no an additional handling fee, or sales tax.
We will process your order immediately upon receipt so that you can receive and enjoy your merchandise as soon as possible.
Orders received on Friday afternoon & Saturday will be processed first thing Sunday morning. Please allow 10-14 business days for delivery, however, from our experience, actual delivery time is quicker.
Hebrew Books is committed to having your order arrive in excellent condition. In the infrequent instance of damage, a full refund will be provided for unused items returned to us in its original packaging.
Text will be added
Your satisfaction with our product line is not enough... we want you to be completely thrilled with your purchase!!
If, for any reason, you are not completely satisfied with the quality of the product, simply return it in its original condition and packaging and we will refund your money... no questions asked!
We certainly hope you will never need to return a product, but in the unlikely event that you do, following is our current return policy:
If you do need to return an item, please contact us at +972.54.6441146, or send an email to info@hebrew-books.com to request a return merchandise authorization. Once the returned item is received, we will issue a refund (not including shipping cost), within 3 to 10 days of receipt of the item.
*Although we do have a 'no questions asked' return policy, it would be greatly appreciated if you would volunteer an explanation for your return. We are constantly striving to improve our service and your feedback will help us in that effort.
If you're not quite comfortable shopping online and would prefer to make your purchase via telephone, just give us a call. We'll be happy to take your order right over the phone; simply call us to Israel +972.54.6441146. In case you reach our voice mailbox leave your phone number and we'll call back shortly.
Can I order items by fax?
Sure, just send us a fax to +972.3.6856228 with your item number(s), billing address, shipping address, (if different), phone number, special requests, and payment method.
If you want us to contact you, please add a note.
You can pay by PayPal, Bank to Bank money transfer or Western Union Money Transfer. Online Payments are powered by PayPal. If you don't have a PayPal account, we recommend you to open a Paypal account right now. For more information about how to send your payment via Western Union Money Transfer please go to www.westernunion.com or contact us by email. If you wish to send your payment directly to our bank account please contact us by email.
Upon receiving full payment, the product will be shipped directly from Israel to the shipping address. All products are fully insured and will be delivered by Registered Airmail. Please allow 10-14 business days for delivery (in most cases it takes less!).
You can see the status of your order online. Just enter to your personal account to make any changes or see the status of your order.
Before to place an order, be sure that you have your personal details update.
Please don't hesitate to contact us if you would like some more information. We have a small but very capable, friendly work team who are ready to help in every way they can
You have no items in your shopping cart.
